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Return analytics like no other

Sales-led data that helps you view your returns data in context.

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Aje.

frank green

Shona Joy

Witchery

Country Road

Seafolly

Showpo

Adore Beauty

City Beach

Princess Polly

P.E. Nation

DISSH

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Real-time data

Your returns data in real-time

Gain comprehensive insights into your returns data to understand what’s being returned and why.

Core returns data

Easily view your most commonly returned items and the reasons for their return.

Shipping & processing insights

Track the average time it takes for customers to return items and for your team to process them.

Item-level return rates

Get a high-level overview of your store's return rate and analyse it on a per-item basis.

Repurchase focused

Shopper repurchase behaviour

Understand your how many of your shoppers are repurchasing with you post-return.

Repurchase rates

Monitor your post-return repurchase rate and identify customers who return to shop again.

24 hour repurchases

Find out how many customers are making a repurchase within 24 hours of their return.

Updated daily

All data is refreshed and updated daily to ensure you have the most current information.

Customer profiles

In-depth customer profiles

Gain comprehensive insights into your returns data to understand what’s being returned and why.

Understand your customers

Explore detailed insights into different types of customer returns and their potential impact on your business.

Reduce fraud & stay on top of costly customers

Identify your most frequent returners and reduce returns abuse and fraud by tracking shopper behaviour.

Help solve problems for shoppers sooner

Understand which customers are returning specific items to better assist them in finding the right product.

Integrated

Built to fit into your tech stack

With a range of pre-built & custom integrations, let us take care of implementation and reduce the time to go-live.

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