Instant refunds before you ship your return.
Only by Refundid.
Tired of waiting weeks for your refund? Select Refundid when making a return to your favourite online retailer. No more wait times. Get Refundid instantly.
Instant refunds direct to your bank account.
With Refundid your refund will reach your debit card in seconds.
Refund now. Ship later.
Refundid gives you 1 week to ship back your items while you enjoy your refund today.
Refundid is 100% free for all customers. No subscription fees, no set up costs and no transaction fees.
How it works
Your instant refund in three simple steps.
Choose Refundid when lodging a return
Enter your order number and choose the items you wish to return.
Get Refundid instantly!
Check your nominated debit card, your refund will appear in minutes.
Ship your items back to the retailer
Choose from our easy shipping options. You'll have 1 week to send back your items.
Are you an online retailer?
Find out how Refundid can power your online business.Refundid for Retailers
How long does it take to get my refund?
Refundid pays your refund to your debit card instantly. Usually, the funds will appear in the bank account attached to your debit card in seconds, however it can take up to 30 minutes.
Can I use Refundid if I purchased my order with a buy now pay later service, like Afterpay or Zip?
Absolutely! Refundid works with all payment gateways meaning you can still receive an instant refund with Refundid if you originally purchased your item with a Buy Now Pay Later (BNPL) service such as Afterpay, Zip or Klarna.
Simply follow the usual Refundid process to receive an instant refund with one of our partner stores. After that, you can then use the money that you receive instantly from Refundid to repay your outstanding balance with your BNPL provider.
Please note, when using the Refundid platform your payments with your BNPL service will not be automatically cancelled. You will need to repay your BNPL provider with the money that is sent by Refundid.
How do I get my first refund?
So, you’ve received an item from a store that offers Refundid, you’re not totally satisfied and would like a refund?
All you have to do is set up a Refundid account and follow our simple 3 step process!
To set up your account, simply follow the prompts starting from the sign-up tab found here. Once you’ve created your account, you can start your refund process through your personalised dashboard.
Check out our help centre or contact our customer success team.