Returns automation, with an instant twist

Automation that converts returns into revenue. We make returns a positive experience for you, and your customer.

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Aje.

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Shona Joy

Witchery

Country Road

Seafolly

Showpo

Adore Beauty

City Beach

Princess Polly

P.E. Nation

DISSH

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Instant refunds

Instant refunds for your customers, before they’ve sent back their order. 100% risk free to you.

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Instant exchanges

An instant exchange solution anyone can offer. Zero risk and zero changes to your returns process.

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Refund, credit & exchanges

Functionality for all standard return resolutions to support every customer with what outcome they need.

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Analytics & returns data

View all return data & analytics in one place to stay on top of your returns and make informed business decisions.

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Customer mobile app

An easy location for your customers to view, track, and lodge their returns directly from their phone.

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Custom flows & return rules

Build your entire returns policy into the Refundid flow shaping the user experience exactly how you want.

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