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Want to receive instant refunds from your favourite brand? Suggest a store so we can let them know!

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A successful instant refund through Refundid

Refunds, Credits & Exchanges

Simple, non-instant returns

Standard, non-instant returns

Not looking for an instant return? Don't sweat it. Choose a standard option and receive your outcome when its received

100% store-led experience

Refundid's tech with the stores branding. It may not look like us but we're running the experience behind the scenes

Available around the world

A solution that can be used anywhere around the world. While instant isn't available globally, this is

Powered by Refundid, styled by your retailer

Enjoy a seamless journey that matches your store, with Refundid powering every step

FAQ

How can we help?

What is Refundid?

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Refundid is an end-to-end returns portal that offers customers the most optimised returns experience possible.

You're currently checking out our non-instant return option. This is our retailer-led, white-labelled returns solution. The retailer sets the return rules. Refundid powers the backend. While the return isn't instant, the process is still smooth, streamlined, and fully supported.

Can I still get an instant refund or exchange at these retailers?

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Retailers who offer non-instant returns may still offer instant options. You'll need to check the retailers returns policy or reach out to them to see if this is an option

Do I still need a Refundid account?

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Nope! Non-instant returns don't require an account. If you do however have an account, non-instant returns will be visible on your dashboard

Do non-instant returns have the same rules as instant returns?

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Nope, non-instant returns will not follow the same requirements as instant returns. Non-instant returns are 100% subject to the stores policies and rules

I have a question, who should I reach out to?

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Non-instant return queries should be handled directly with the retailer. Refundid support is not always able to help with non-instant return-related queries