Refund Now.
Ship Later.

Instant refunds before you ship your return.
Only by Refundid.

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Instant refunds

Your refund in seconds

Tired of waiting weeks for your refund? Select Refundid when making a return to your favourite online retailer. No more wait times. Get Refundid instantly.

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    Instant refunds direct to your bank account.

    With Refundid your refund will reach your debit card in seconds.

  • Refund now. Ship later.

    Refundid gives you 10 days to ship back your items while you enjoy your refund today.

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    100% free.

    Refundid is 100% free for all customers. No subscription fees, no set up costs and no transaction fees.

Get Refundid

How it works

Three simple steps

Your instant refund in three simple steps.

1

Choose Refundid when lodging a return

Enter your order number and choose the items you wish to return.

2

Get Refundid instantly!

Check your nominated debit card, your refund will appear in minutes.

3

Ship your items back to the retailer

Choose from our easy shipping options. You'll have 10 days to send back your items.

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Refundid for Retailers

FAQ

How can we help?

How long does it take to get my refund?

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Refundid pays your refund to your debit card instantly. Usually, the funds will appear in the bank account attached to your debit card in seconds, however it can take up to 30 minutes.

Can I use Refundid if I purchased my order with a buy now pay later service, like Afterpay or Zip?

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Absolutely! Refundid works will all payment gateways meaning you can still receive an instant refund with Refundid if you originally purchased your item with a Buy Now Pay Later (BNPL) service such as Afterpay, Zip or Klarna.

Simply follow the usual Refundid process to receive an instant refund with one of our partner stores. After that, you can then use the money that you receive instantly from Refundid to repay your outstanding balance with your BNPL provider.

Please note, when using the Refundid platform your payments with your BNPL service will not be automatically cancelled. You will need to repay your BNPL provider with the money that is sent by Refundid.

How do I get my first refund?

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So, you’ve received an item from a store that offers Refundid, you’re not totally satisfied and would like a refund?

All you have to do is set up a Refundid account and follow our simple 3 step process!

To set up your account, simply follow the prompts starting from the sign-up tab found here. Once you’ve created your account, you can start your refund process through your personalised dashboard.

Got questions?
Check out our help centre or contact our customer success team.

Go to Refundid help center