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Instant exchanges.
No risk.
No integration

An instant exchange solution anyone can offer. Zero risk, zero changes to your returns process, and zero reconciliation challenges.

Book DemoBook Demo
Aje.
frank green
Shona Joy
Witchery
Country Road
Seafolly
Showpo
Adore Beauty
City Beach
Princess Polly
P.E. Nation
DISSH
Woman in black dress with her hands up

How it Works

The instant exchange experience

Enter your order details. Select your items. Choose what you’re swapping for. Exchanges could not be simpler.

Instantly created exchanges at zero risk to the retailer.
Fed through as a standard order requiring zero changes to your process.
Instant Exchanges

Exchanges your finance team love

Launch instant exchanges without needing to change any internal reconciliation processes.
Have your exchange orders feed into your store the same way any order would.
Easily send all exchange orders downstream to your external systems.
No need to hang onto inventory before the return arrives back.
Instant Exchanges

The risk falls on us, not you

We’ll take on 100% of the risk so you’re never out of pocket if the item doesn't come back.
If the customer doesn’t return the item, you still make the sale.
No changes to the original order unless the return is approved.
No fees unless you’re 100% happy with the returned order.
Data & Analytics

In-depth & real-time analytics

Understand every aspect of your returns inside and out.
Access high-level and in-depth data across all your returns.
Easily see repurchase and return rates on a per order and item basis.
Understand customer return behaviour as well as internal processing insights.
Instant Exchanges

What’s in it for you?

Making returns lodgement simple and easy to manage for you and your team.
Launch in days. Zero changes to your existing returns process in order to go live.
Orders that flow downstream the same way any other order would.
No changes to your finance team's reconciliation processes.
Simple and easy user journey for your customers to get the product they want.
Variant or any-item swap available for all your shoppers.
Multi-region support letting your service all your customers from around the world.
Integrated

Built to fit into your tech stack

With a range of pre-built & custom integrations, let us take care of implementation and reduce the time to go-live.
View IntegrationsBook Demo