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Q: How can I lodge a Dissh return?
A: For a swift and easy process, lodge your Dissh return through our Dissh returns portal. You have the choice of an Instant Refund with our returns partner Refundid, which credits your refund in less than 30 seconds, or you can select our Standard Return option.
Q: What is the Dissh refund policy for online purchases?
A: The Dissh refund policy ensures that refunds for online orders are applied to full-price items, with the amount credited back to the original payment method. If you've purchased sale items, these are only eligible for a return to a gift card.
Q: Are exchanges possible with Dissh online returns?
A: While direct Dissh exchanges aren't available due to our high sell-through, we recommend opting for an instant refund with Refundid and repurchasing the item you want. This ensures you get your desired size or style without waiting.
Q: Can I find the Dissh returns address on the website?
A: The Dissh returns address will be provided to you on the shipping label once you process your return through our Dissh returns portal. There's no need to worry about finding the address ahead of time.
Q: How does Dissh handle exchanges and refunds?
A: Dissh does not directly offer exchanges. We suggest you take advantage of our instant refund service with Refundid and repurchase the item you want. This is the fastest way to manage an exchange by obtaining the correct size or style immediately.
Q: How should I use the Dissh return form?
A: The Dissh return form is auto-generated for you when you lodge a return via our Dissh returns portal. Simply follow the steps provided to ensure your Dissh online return is processed correctly.
Q: What is the timeframe for receiving a refund from Dissh?
A: With Refundid, you can enjoy the convenience of receiving your refund in less than 30 seconds. If you choose the Standard Return option, once your return has been processed, expect the funds to appear in your bank account within 5-10 business days, in accordance with the Dissh refund policy.