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International returns at local prices

Overseas shoppers drop their return at their local post office. We consolidate parcels at a local hub and fly them home together, so each return costs a fraction of a direct international label.

Book DemoBook Demo

Return from Manchester, UKExample

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Dropped at the local Post OfficeDomestic label from the returns portal

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Refunded instantlyShopper paid at drop-off with Instant Refunds

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Scanned at a local hubJoins the next consolidation home

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Consolidated and flown homeOne pallet, one air waybill

Delivered to your warehouseReady to process in Refundid Scan

Parcels per pallet150–200

vs a direct label, UK 1kgUp to 42% less

How it works

One flight home instead of hundreds

A direct international label pays for a whole air shipment and customs clearance on every parcel. Consolidation shares that cost across every return heading the same way, across every Refundid retailer.

Shoppers drop it off locally

They print a domestic label from your returns portal and drop the parcel at their usual post office.

Consolidated at a local hub

Returns are palletised, 150–200 parcels at a time, and fly home together on one air waybill.

Delivered to your warehouse

Cleared and delivered as one inbound, ready to process in Refundid Scan.

70,000+UK and EU returns handled in the last 12 months

27EU countries covered

100+connected carriers for every other lane

Up to 42%cheaper than a direct label on a 1kg UK return

Faster refunds

Don't make overseas shoppers wait for the plane

Consolidation is cheaper but slower than express. Refundid takes the wait away from the shopper: refund them the moment they drop it off, and let the parcel make its way home in the background.

Instant Refunds and Exchanges

Eligible shoppers get their money or their new size straight away. We carry the risk if the item never arrives.

Track every return

Shoppers can follow their return in the Refundid app, and your team can see it in the dashboard.

A way back from anywhere

Where we don't consolidate, shoppers get a direct label from one of our 100+ connected carriers.

Direct international return

Drop-offArrivesRefund

Day 0Day 7Day 14

Refundid consolidated + Instant Refund

Drop-off + refundHubWarehouse

Day 0Day 7Day 14

Pair with Checkout Plus

Free international returns, paid for by the shoppers who want them

Overseas shoppers hesitate most because returns are expensive. Offer returns cover at checkout. Shoppers who opt in get a free return label, and the lower consolidated rate means the cover goes further.