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ALDI lets you return everyday groceries and Special Buys within 60 days for a refund or a replacement, including if you've changed your mind. Bring proof of purchase. A receipt is best, but ALDI generally accepts a bank or credit card statement or a warranty card too, as long as it shows what the product cost. Some Special Buys also come with a 1 or 2 year manufacturer's warranty.
ALDI's returns policy says it's okay to change your mind. If you're not completely satisfied with an everyday grocery item or a Special Buy, return it within 60 days for a refund or replacement. ALDI's help centre goes further on groceries, saying it will refund or replace any everyday grocery item you're not entirely happy with, and fresh produce is covered too.
Bring the product back, ideally in its packaging. If it's something fuel-powered, like a mower or a generator, remove any petrol, oil or other combustible liquid you've added before you take it to the store.
ALDI doesn't publish a list of excluded categories, restocking fees or rules for opened items.
You need proof of purchase, but it doesn't have to be the receipt. ALDI says bank statements, credit card statements and warranty cards are generally accepted, as long as they show the retail cost of the product. ALDI doesn't say what happens if you have no proof at all.
ALDI's help centre says you can return to any ALDI store for a refund, although one older help article still says to go back to the store you bought from. If you're unsure, check with your local store or the ALDI help centre first.
Some Special Buys come with a manufacturer's warranty of 1 or 2 years. The warranty helpline number is printed on the packaging, the paperwork and the product itself, and ALDI says you can call that helpline or go to your local ALDI store for help.
ALDI says its goods come with guarantees that can't be excluded under Australian Consumer Law, and that the manufacturer's warranty and its change of mind policy are on top of those rights. For a faulty item without a warranty, ALDI's help centre says to take the product and your proof of purchase to your nearest store for a full refund.
The consumer guarantees can last longer than both the 60-day window and the warranty, depending on what the product is and what it cost. Our guide to faulty vs change of mind returns explains how that works.
ALDI says a store refund can take up to 10 business days to appear in your account.
ALDI doesn't run its own online store. Its help centre says DoorDash is the only platform that sells ALDI products online, and ALDI doesn't publish a separate policy for returning those orders.
ALDI isn't part of OnePass, so there's no extended 365-day window like the one at Kmart or Officeworks.
ALDI doesn't publish a Christmas returns extension. The 60 days applies all year, so a Special Buy bought on 1 December can go back until the end of January.
ALDI will refund or replace everyday grocery items and Special Buys returned within 60 days, including for change of mind. Bring proof of purchase and, ideally, the packaging.
With a receipt you can return groceries and Special Buys to an ALDI store within 60 days for a refund or a replacement.
Yes, if you have other proof of purchase. ALDI generally accepts bank statements, credit card statements and warranty cards that show the retail price of the product.
Special Buys can be returned within 60 days for a refund or replacement. Some also come with a 1 or 2 year manufacturer's warranty, with a helpline number on the packaging and the product.
ALDI says a store refund can take up to 10 business days to appear in your account.
Checked 23 October 2026. Policies change, so check ALDI's website before you return something.
Refundid isn't affiliated with ALDI. This page sums up ALDI's published returns policy for shoppers, and ALDI decides every return. It's general information, not legal advice.
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