How to offer immediate product exchanges to customers
Immediate exchanges give customers a smoother experience, build loyalty, and even help reduce returns. By making it quick and easy to swap items, you turn a potential frustration into a positive moment for your customer.
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Best way to process quick refunds for customers
Slow refunds hurt loyalty. Fast refunds set you apart. With Refundid, you can offer instant refunds and see customers repurchase up to three times faster. The key is a simple, quick, transparent process — and here’s how to make it happen.
Best returns management system for Australian e-commerce
We’ve rounded up the best product returns management software to help you streamline your returns process, cut friction, and keep more customers coming back.
Compare e-commerce return integrations for Australian businesses
We break down how four major ecommerce platforms — Shopify, BigCommerce, WooCommerce and Magento — compare on returns, so you know exactly what you’re getting before choosing the best platform for your store.
Top 6 Shopify Returns Apps in 2025
In this guide, we’re taking a look at the top 6 Shopify returns apps in 2025. We’ll break down what makes each one unique, who they’re best for, and how they can help your store save time, reduce headaches, and even boost revenue.
Shopify Returns App vs Shopify Native Returns: What Growing Brands Need to Know
Compare Shopify’s native returns with a full returns app. See where Shopify’s tool works, where it falls short, and when brands should upgrade to Refundid.
How Does Refundid Make Money?
Refundid makes money through retailer fees, with optional subscriptions and small penalties that encourage good return behaviour, always free for customers who play by the rules.
How does Refundid work with BNPL?
Refundid can be used even if you purchased with a "Buy Now Pay Later" service like Afterpay, Zip and Klarna. Find out how.
Refundid Featured on Channel 7 Sunrise | Ilan Kessler on Instant Refunds
Refundid was featured on Channel 7’s Sunrise, where Co-Founder & CTO Ilan Kessler shared how instant refunds are transforming the way Australians shop and return online orders.
How to Integrate a Returns Portal and Why It Matters in 2025
In 2025 integrating a returns portal streamlines operations, keeps data accurate, and delivers a seamless returns experience with Refundid’s integrations.
How to Do Shopify Returns in 2025 (Without Overengineering)
Shopify returns in 2025 don’t need to be complicated. Start small with Shopify’s free Self-Serve Returns, then upgrade to a full returns platform when your volume and customer needs demand it. Here’s how to keep things simple until you’re ready to scale.
Refundid | ReturnGO Integration
Partnership Announcement: ReturnGO partners can now offer their customers the option of receiving an instant refund with Refundid.
Ecommerce returns best practices for 2023
Having a solid returns policy is essential to maintaining a good reputation, growing brand loyalty and increasing repurchase rates.
VRG GRL: Returns, Refunds and Refundid
Welcome to our second Refundid partnered Q&A series with VRG GRL's Co-CEO Cale Suesskow.
Refunds & Returns Insights: Every eCommerce Business Should See
Take a look at these customer insights that showcase just how important quick and easy returns can be for your business.
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Case Study: Culture Kings
Learn how instant refunds helped boost Culture King's sales and performance metrics
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Meet Refundid's CEO & Co-founder, Brad Karney
Brad is an avid Liverpool F.C. supporter and ecommerce enthusiast, before co-founding Refundid he was… can you guess?
5 Brands with Superior Customer-Centric Returns Policies
Customer service is king! Customers expect world-class customer service throughout the entire order life cycle when shopping online.
Maximising Retention, Loyalty, and Active Customer Numbers Through Returns
Learn how you can maximise retention, loyalty, and active customer numbers through your returns policy
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