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Refundid was recently featured on Channel 7 Sunrise, showing Australians how our instant refunds platform is transforming the way shoppers return online purchases.
Sunrise presenter Shaun White introduced Refundid as “the new platform returning your money in less than 30 seconds”. He explained that instead of waiting weeks for refunds, shoppers can enjoy instant cash back with Refundid.
White also highlighted a major shift in the market: free returns have decreased by 70% in the last six years, yet customer expectations for speed and convenience are higher than ever. With half of shoppers unwilling to return to a brand after a poor returns experience, Refundid solves a growing pain point in the e-commerce industry.
Refundid Co-Founder and CTO, Ilan Kessler, told Sunrise:
“We make it our job to make sure that the returns experience is absolutely amazing because we know that customers who have a bad returns experience are not very likely to shop at that brand again.”
Ilan explained that instant refunds change customer psychology. Getting money back immediately builds brand loyalty, increases repeat purchases, and helps retailers stand out in a competitive market.
Today’s shoppers expect speed at every stage of the online shopping journey. Waiting weeks for a refund is no longer acceptable. As Ilan explained on Sunrise: “Getting your money back straight away in this current market, in this current climate, is more important than ever.”
Refundid is helping Australians shop with confidence, loyalty, and trust by making returns faster and easier than ever.
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